Your Questions, Answered

  • Every membership includes two annual irrigation inspections, both service fees, automatic scheduling, controller programming, sprinkler head adjustments, priority scheduling for repairs, a 10% discount on repair materials, and a complete system performance evaluation.

  • We keep track of when your irrigation system is due for service. When it's time for your Spring Start-Up or Fall Inspection, we'll contact you to schedule your appointment—so you never have to remember or worry about missing seasonal maintenance.

  • Your membership includes one inspection in the spring to prepare your irrigation system for watering season and one inspection in the fall to ensure your system is operating properly before the off-season. These visits help identify small problems before they become expensive repairs.

  • No. The membership covers your scheduled inspections and included service fees. If repairs are needed, we'll provide a detailed estimate before any work is performed. Members also receive 10% off repair materials.

  • That's great! The goal of the membership is preventative maintenance. Regular inspections help keep your system operating efficiently, reduce water waste, extend the life of your equipment, and minimize the likelihood of future repairs.

  • Members receive priority scheduling whenever possible. If your system develops a problem, we'll make every effort to get you back up and running quickly.

  • Your membership is based on the number of irrigation zones your system has:

    • Essential Plan: 1–6 zones

    • Plus Plan: 7–12 zones

    • Premium Plan: 12+ zones

    Not sure how many zones you have? We'll be happy to help determine the correct plan.

  • Regular maintenance helps prevent unexpected breakdowns, improves watering efficiency, reduces water bills, extends the life of your irrigation system, and keeps your lawn and landscape looking their best.

  • For most homeowners, yes. The membership includes two service fees, professional seasonal inspections, automatic scheduling, priority service, and discounts on repair materials. Catching a small leak, broken head, or programming issue early can often prevent much larger repair costs later.

  • You may cancel your membership according to the terms of your agreement. Contact our office, and we'll be happy to answer any questions about your plan.

  • Yes. We offer membership plans for residential properties, commercial properties, HOAs, and large estate irrigation systems. Contact us if you have a custom or multi-controller system.

  • We're committed to fast response times, expert diagnostics, premium Rain Bird products, honest recommendations, and exceptional customer service. Our goal is to keep your irrigation system operating efficiently while providing a hassle-free experience you can trust. Contact us today!

  • Yes. We charge a service fee to cover travel, diagnosis, and a complete evaluation of your irrigation system. After diagnosing the issue, we'll explain the problem, provide upfront pricing, and only perform repairs with your approval.

  • We proudly serve Augusta, North Augusta, Aiken, Beech Island, Graniteville, and many surrounding communities.

  • We pride ourselves on fast response times. Appointment availability depends on demand, but we work hard to get your irrigation system back up and running as quickly as possible.

  • We repair and service most major irrigation systems. For new installations and many replacement components, we use trusted Rain Bird products because of their proven reliability and performance.

  • Many repairs can be completed during the same visit once the issue has been diagnosed. More complex repairs may require additional time depending on the extent of the problem.

  • Yes. Once we've diagnosed the issue, we'll explain the problem, review your options, and provide upfront pricing before any repair work begins.

  • Yes. We stand behind our work with a one-year limited warranty on repairs and a three-year limited warranty on new irrigation installations.

  • Common signs include:

    • Dry or brown patches

    • High water bills

    • Sprinkler heads that won't pop up or retract

    • Water pooling in the yard

    • Low water pressure

    • Broken sprinkler heads

    • Zones that won't turn on or off

    • Controller or timer problems

  • Yes. We install and program smart irrigation controllers that automatically adjust watering schedules based on weather conditions, helping reduce water usage and lower utility bills.

  • Yes. We install French drains, gutter downspout extensions, catch basins, channel drains, pop-up emitters, underground drainage systems, and other custom drainage solutions to help protect your property from standing water and erosion.

  • While some issues may appear simple, many sprinkler problems have underlying causes such as valve failures, wiring issues, pressure problems, or underground leaks. Professional diagnosis often saves time, money, and unnecessary repairs.